Occupancy Online ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "users"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our Occupancy Online web application (the "Web"). By accessing or using the Web, you consent to the collection and use of your information as outlined in this policy.

• Information We Collect
  

  When you use the Web, we may collect the following types of information:

  • Information You Provide to Us:
    • Registration Information: When you sign-up/register for an account, we collect personal information such as your name, email address, phone number, and any other details necessary to set up and maintain your account.
    • Hotel Data: As part of our service, we collect data related to your hotel’s operations, including but not limited to occupancy rates, room prices, and revenue data.
  • Information Collected Automatically:
    • Usage Data: We may collect information about how you interact with the App, including your IP address, browser type, device type, pages visited, and the time and date of your visits.
• How We Use Your Information:
  

  We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: We use your information to operate, maintain, and improve the Web’s functionality and user experience.
  • To Generate Reports and Analytics: The hotel data you provide is used to generate competitive reports, such as Market Penetration Index (MPI), Average Rate Index (ARI), and Revenue Generation Index (RGI), etc...
  • To Communicate with You: We may use your contact information to send you updates, notifications, and other information related to the Web.
  • To Ensure Security and Prevent Fraud: We use your information to maintain the security of the Web, detect and prevent fraud, and protect the rights and safety of our users and others.
• Sharing of Your Information
  

  We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as data analysis, payment processing, and customer support.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• Data Security
  

  We take reasonable measures to protect the security of your information. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

• Your Rights and Choices
  

  Depending on your location, you may have certain rights regarding your personal information, such as:

  • Access and Update: You have the right to access and update your personal information stored on the Web
  • Delete: You may request the deletion of your personal information, subject to our need to retain certain information for legal or administrative purposes.
  • Opt-Out of Communications: You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.
• Third-Party Services
  

  The Web may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

• Children’s Privacy
  

  The Web is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child under 18 has provided us with personal information, please contact us, and we will take steps to delete such information.

• Changes to This Privacy Policy
  

  We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Web. You are advised to review this Privacy Policy periodically for any changes.

• Contact Us
  

  If you have any questions about this Privacy Policy or our practices, please contact us at support@occupancyonline.com